|
Strategic
Communications for Business |
Spring 2007
Schedule of Classes and Assignments
Professor: Ann Baldinger
Associate Professor: Tim Ryan
Ann Baldinger
Office Phone:
239-8378
Office V-192
Home 269-684-4256 (not a long distance call from South
Bend but dial the area code)
Tim Ryan
Office Phone:
239-8318
Office B-01
Course Description: This course is an overview of communications in business and profession settings. It explains the role of communication in achieving organizational goals and the diversification of the workforce. It introduces the fundaments of successful communication including listening, verbal and nonverbal skills as well as management and leadership skills. It provides the skills of resume writing, interviewing, conflict management and presentation skills that are all essential to surviving successfully in the workplace, This course has been developed for the student who is about to enter the workforce.
Textbook: Strategic Communication
in Business and the Professions, O’Hair,
Friedrich and
Credits -
3
Pre-requisites - none
Upon completion of this course, the student should have the following skills:
1. Explain the role of communication in achieving organizational oglas, understand the challenges posed by new communication technologies, and the globalization of the marketplace.
2. Have a knowledge of the basic communication skills of perception, listening, interactive listening, and the effects of verbal and nonverbal communication in the workplace.
3. Be able to illustrate the importance of management and leadership in business settings.
4. Knowledge of different leadership skills and which style applies to self.
5. Knowledge of the skills needed to maintain constructive relationships with superiors, coworkers, customers, and others.
6. Knowledge of the basic principles of interviewing.
7. Knowledge of group communication strategies.
8. Experience of participating in a problem-solving meeting.
9. Knowledge of practical and value-based approaches to handling negotiation and conflict.
10. Knowledge and experience of successful business presentations both informational and persuasive.
Attendance:
On time attendance is
strongly recommended. I realize that there may be times when absence or
tardiness cannot be helped. Think of this as your place of
employment. You cannot just be absent from the workplace without dire
consequences. This of this class as a dress rehearsal
for the workplace. Appropriate conduct is expected. Ten
points will be assessed for each absence, (in
many workplaces, no pay would be the result of absence.) Five (5) points
will be assessed for each tardy.
Students are expected to
participate in each class, delivering presentations, conducting class,
discussion of topics, etc. Being absent will
adversely affect your grade in numerous ways. If
absent, no make-up work will be allowed unless the instructor has been notified
of the cause before the next class meeting.
Policies:
1.
No make up speeches, presentaions etc. will be
allowed without approval.
2. A taped interview for
you e-folio is required.
3. A written evaluation
is required
4. A five minute
information presentation is required that is taped and part of e-folio
5. A five minute
persuasive presentation is required that is taped and part of e-folio
6. A team taught chapter
is required
7. A skektchbook of appropriate business attire
8. A self-evaluation of the informational
and persuasive presentations along with a tape for the e-folio
9. A group problem-solving, negotiation meeting that is
taped and evaluated both by self and by outside evaluators submitted for
e-folio.
10. All are required and
must be submitted on time.
11. Students will chose for inclusion in final project the presentations that
they will to submit to Mr. Greve to fulfill the requirements of the e-folio
Grading:
Interview
Evaluation by
interviewer--------------------------------------------------------100 points
Self-evaluation------------------------------------------------------------------------100
points
Sketchbook---------------------------------------------------------------------------------- 50 points
Presentations
Informative------------------------------------------------------------------------------100
points
Persuasive------------------------------------------------------------------------------100
points
Team taught
chapter--------------------------------------------------------------- 100
points
Listening skill self-evalation----------------------------------------------
25 points
Leadership self-concept
evaluation---------------------------------- 25 points
Workplace management sytle
evaluation-------------------------- 25 points
Verbal and Nonverbal communication assessment----------- 25 points
Negotiation / Problem
Solving Project (using Getting to Yes)
Evaluation by outside evaluators------------------------------------------- 100
points
Self-evaluation-----------------------------------------------------------------------
100 points
Papers
Resume, cover letter and thank you letter------------------------------- 50 points
Tapes for e-folio submitted
for final senior project
Informative presentation
Persuasive presentation
Conflict Managment project
Interview
Final
exam----------------------------------------------------------------------------------
100 points
Total
1000 points
Ten (10) points will be
assessed for each absence and five (5) points for each tardy over 5 minutes.
Transferable Skills: for oral communication
The student will be able to : Speak effectively
The student will be able to: Prepare and deliver effective oral presentations
The student will be able to: Accurately gauge audience dynamics
The student will be able to: Demonstrate listening skills
The student will be able to: Defend a position, point of view, or an interpretation
The student will be able to: Research effectively
The student will be able
to: Participate in a team
project effectively